At WP RSS Aggregator we pride ourselves on providing top-notch support. Here’s a look at how we do it, and why we do it in the first place.
Three Types of WordPress Product Customers You Should Fire (and How to Fire Them)
It’s inevitable in any business that some users will not be satisfied with what you are able to provide for them, or may become a drain on you or your business in other ways. While I always try to err on the side of caution instead of assuming a customer is to blame, sometimes problematic […]
How to Build a Lightning Fast Support Knowledge Base: The Complete Guide for A Scalable Documentation Solution
Once your startup’s user-base grows, support becomes a fundamental part of your business. Setting up a solid Knowledge Base solution is an important long term investment, that hopefully, if done right, will pay off by reducing the support burden, widening your site’s SEO reach and generating new leads that otherwise wouldn’t have been landed. This […]
Why process is key to providing memorable holiday support
If you want your holiday shoppers to have a good experience, you need good support. Learn how support processes can lend a helping hand. The post Why process is key to providing memorable holiday support appeared first on WooCommerce.
Torque Weekly Digest: 10/3/2016
Check out the latest recap of the biggest stories from torquemag.io. This week’s Torque Digest features Doc Pop’s WordPress News Drop on Website Weekend LA, Microsoft’s inclusion of WordPress to their sites, database abstractions, and more. DOC POP’S WORDPRESS NEWS DROP: WEBSITE WEEKEND LA Want your content to look great on Twitter? This week we give you step […]
Torque Weekly Digest: 9/6/16
Here we provide a weekly recap of the biggest stories from torquemag.io. This week’s edition features Doc Pop’s WordPress News Drop on Stranger Themes, translating the language on your WordPress site, how WordPress is benefiting NASA and more. Dedicated to informing new and advanced WordPress users about the industry, Torque is a hub for WordPress news, business, and […]
Torque Weekly Digest: 8/29/16
Here we provide a weekly recap of the biggest stories from torquemag.io. This week’s edition features news on Google and stopping pop-ups, University of Pennsylvania’s Wharton Business School’s publication covering industry news, how to customize a login page for WordPress bloggers and more. Dedicated to informing new and advanced WordPress users about the industry, Torque is a hub […]
Torque Weekly Digest: 8/22/16
Here we provide a weekly recap of the biggest stories from torquemag.io. This week’s edition features news on why NASA loves WordPress, how to build a WordPress plugin, 10 best plugins for WordPress bloggers, and more. Dedicated to informing new and advanced WordPress users about the industry, Torque is a hub for WordPress news, business, and community. Here […]
Best Practices for the First-Time User Experience in WordPress Plugins
The plugins that consistently dominate the plugin scene have a few things in common: they work as advertised, have few conflict issues, and are regularly updated. But more important than all of that? They provide a great UX. The beauty of WordPress lies in its plugins. They allow you to extend your WordPress website and […]
How to Offer Stellar Plugin Support (Without a Huge Staff)
No matter how brilliant your plugin is, or how well it’s been coded, you’re going to need some kind of customer support system in place if you care about your brand and your reputation. These days, support just isn’t optional for serious developers who treat their brands like a business. Customers will expect great service […]