The goal for all WordPress plugin and theme businesses should be to provide 5-star customer support. From a marketing perspective, this is one of the best ways to build long-term customer relationships and loyalty. However, it’s not easy keeping every customer in your support queue perfectly happy – there are inevitably frustrations you can’t always […]
These days, there’s a lot of buzz surrounding the emergence of artificial intelligence (AI) in our world. Many companies are now utilizing AI to help streamline their workflows and even to engage their customers and clients — especially in the area of customer support. At WP Site Care, quality customer support is always at the […]
If you want your holiday shoppers to have a good experience, you need good support. Learn how support processes can lend a helping hand. The post Holiday Support Tips for eCommerce Stores appeared first on WooCommerce.
At WP RSS Aggregator we pride ourselves on providing top-notch support. Here’s a look at how we do it, and why we do it in the first place.
As part of the celebrations around our ninth birthday, we’ve been taking stock of how Woo has evolved and grown over the years. Because support is a foundational part of our business and service, what better way to pause and review than through the voices of three of our longest-serving happiness engineers. Stuart Duff, Sven […]
Want to give your customers awesome support? The plugin I’m reviewing today purports to do just that. The aptly named Awesome Support plugin sets you up with a comprehensive helpdesk right inside WordPress. And best of all, it even has a free version that can help you do this. The post Awesome Support Review – […]
If you want your holiday shoppers to have a good experience, you need good support. Learn how support processes can lend a helping hand. The post Why process is key to providing memorable holiday support appeared first on WooCommerce.
Nowadays, plugins offer all kinds of customer support and care tools for site admins, however, with almost 1,000 options to choose from the quality of user interface and design is still far away from being perfect. Managing customer requests can be a bit tricky, especially when you are trying to provide it through a contact form or […]